Legal of Notice
1. Legal Representative
KLOSMO / Fang Tingqiu
2. Managing Director
Edward Loustau
3. Registered Office / Tax Address
Via Gian Giacomo Mora 11/A
20123 Milan (MI) – Italy
4. VAT Number / Tax ID
P.IVA IT13893360969
5. Commercial Registry
MI - 2780225
6. Official Contact Information
Email: info@klosmo-store.com
7. Official Domain
8. Customer Support
Klosmo Customer Service
Business hours: Monday – Friday, 9:00 AM – 6:00 PM
Average response time: 1–2 business days
9. Business Model
Klosmo operates as a B2C retailer offering a curated selection of clothing, accessories, footwear, and bags.
Some products may be shipped from our international fulfillment centers to ensure consistent availability and efficient order processing.
All sales, shipments, returns, and customer support are managed directly by Klosmo.
10. Security & SSL
This website uses HTTPS protocol and an active SSL certificate to protect customer data and ensure secure online payments.
11. Policies and Documentation
The following policies are available in the footer of the website:
12. Intellectual Property
All content on this website (including text, images, logos, graphics, and layout) is protected by copyright laws.
Unauthorized use, reproduction, or distribution is prohibited.
13. Links to Third-Party Websites
We may provide links to third-party websites. The content of these external sites is the sole responsibility of their respective operators. If we become aware of any unlawful content, we will remove the link immediately.
14. Dispute Resolution
In accordance with EU Regulation 524/2013, customers can use the Online Dispute Resolution (ODR) platform for resolving disputes:
https://ec.europa.eu/consumers/odr/