Privacy policy

Privacy Policy – Klosmo

At Klosmo, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.klosmo-store.com and make a purchase.

1. Information We Collect

We may collect the following types of personal data:

  • Identity details (name, surname, billing/shipping address)

  • Contact details (email address, phone number)

  • Payment details (processed securely via third-party payment gateways)

  • Account information (if you create a customer account)

  • Technical data (IP address, browser type, device, cookies)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer service and respond to inquiries

  • Send order confirmations and updates

  • Improve our website and shopping experience

  • Comply with legal and tax obligations

  • Send marketing communications (only if you have given consent)

3. Sharing of Data

We do not sell or rent your personal data.
We may share your information only with:

  • Payment providers (for secure transactions)

  • Shipping and logistics partners (to deliver your order)

  • Service providers (IT, hosting, analytics, email marketing)

  • Authorities if required by law

4. Cookies

Our website uses cookies to improve functionality, analyze traffic, and personalize content.
You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Security

We use SSL encryption and secure hosting to protect your information.
Your payment details are never stored on our servers and are processed by certified payment gateways (PCI DSS compliant).

6. Your Rights (GDPR)

If you are located in the EU/EEA, you have the right to:

  • Access, correct, or delete your personal data

  • Restrict or object to data processing

  • Withdraw consent for marketing communications at any time

  • Request data portability
    To exercise your rights, contact us at info@klosmo-store.com.

7. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., tax or accounting obligations).

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website with the effective date.