FAQs
What shipping methods are availbale?
All shipments are handled by trusted carriers (UPS or DHL) and include tracking. During checkout, you’ll see the specific methods, times, and costs available for your region at that time.
How long will it take to get my package?
Shipping usually takes 2 to 6 business days, depending on the destination. For non-EU countries, delivery times may vary due to customs procedures and local couriers.
Do you ship internationally?
Yes, We ship to all EU countries, and Extra-Eu such as ( Albania, Andorra, Belarus, Bosnia & Herzegovina, Faroe Islands, Gibraltar, Guernsey, Iceland, Israel, Jersey, Kosovo, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Norway, Russia, San Marino, Serbia, Switzerland, Turkey, Ukraine, United Kingdom, Vatican City.)
Do you ship overseas?
Yes, we also ship outside Europe. Our overseas destinations include the United States, China, Hong Kong, South Korea, and Japan.
📦 Delivery times: Shipping times may vary depending on customs procedures and local couriers. On average, delivery may take longer than within Europe.
What payment methods are accepted?
Visa, Mastercard, Maestro, American Express, PayPal, Apple Pay, Google Pay, Shop Pay, Klarna( (pay later / installments), UnionPay.
Is buying on-line safe?
Absolutely. Our website uses SSL encryption and trusted payment gateways to ensure your personal and payment information is 100% secure.
We never store your credit card details, and all transactions are handled through certified, encrypted platforms.
Your trust matters to us — shop with confidence, knowing your data is protected every step of the way.
Can I change or cancel my order after purchase?
Check: Return & Refund Policy
Are taxes and duties included in the price?
EU countries: Yes, all prices shown include VAT and applicable taxes. No additional fees will be charged upon delivery.
Extra-EU and overseas destinations: Our prices do not include local customs duties or import taxes. These charges, if applied by the destination country, are the customer’s responsibility and must be paid upon delivery.
What is your return policy?
Check: Return & Refund Policy
