Privacy Policy
1. Information We Collect
We may collect the following types of personal data:
- Identity details (name, surname, billing/shipping address)
- Contact details (email address, phone number)
- Payment details (processed securely via third-party payment gateways)
- Account information (if you create a customer account)
- Technical data (IP address, browser type, device, cookies)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer service and respond to inquiries
- Send order confirmations and updates
- Improve our website and shopping experience
- Comply with legal and tax obligations
- Send marketing communications (only if you have given consent)
3. Sharing of Data
We do not sell or rent your personal data.
We may share your information only with:
- Payment providers (for secure transactions)
- Shipping and logistics partners (to deliver your order)
- Service providers (IT, hosting, analytics, email marketing)
- Authorities if required by law
4. Cookies
Our website uses cookies to improve functionality, analyze traffic, and personalize content.
You can disable cookies in your browser settings, but some features of the site may not function properly.
5. Data Security
We use SSL encryption and secure hosting to protect your information.
Your payment details are never stored on our servers and are processed by certified payment gateways (PCI DSS compliant).
6. Your Rights (GDPR) for EU/EEA Customers
If you are located in the EU/EEA, you have the right to:
- Access, correct, or delete your personal data
- Restrict or object to data processing
- Withdraw consent for marketing communications at any time
- Request data portability
To exercise your rights, contact us at info@klosmo-store.com.
7. Customers Outside the EU/EEA
For customers located outside the EU/EEA, GDPR rights do not apply. However, we are committed to protecting your personal data in accordance with local laws and best practices. You have the right to:
- Access and correct your personal information
- Opt out of marketing communications
To exercise these rights or if you have any questions about how your data is handled, please contact us at info@klosmo-store.com.
8. Data Retention
We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., tax or accounting obligations).
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Updates to this Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website with the effective date.
11. Contact Us
For any questions regarding this Privacy Policy or your personal data, please contact:
info@klosmo-store.com
