We may collect the following categories of personal information:

• Identity information, such as your first name, last name, billing address, and shipping address;
• Contact information, such as your email address and telephone number;
• Payment and transaction information, such as payment method, transaction details, and payment status. Payment information is processed securely by our third-party payment service providers, and we do not directly store complete payment card details;
• Account information, if you choose to create a customer account, including login details, order history, and account preferences;
• Technical and usage information, such as IP address, browser type, device information, operating system, website activity, and cookie or similar technology data;
• Order and purchase information, including products purchased, order value, delivery information, returns, and refunds;
• Marketing preferences, including whether you have consented to receive promotional communications;
• Communications, including information you provide when you contact our customer service team or otherwise communicate with us.

Some information is provided directly by you, while other information may be collected automatically when you use our website.

We use your personal information to:

• Process, manage, and fulfill your orders;
• Process payments and prevent fraudulent or unauthorized transactions;
• Provide customer service and respond to inquiries or requests;
• Send order confirmations, shipping notifications, and other transactional updates;
• Improve our website, products, services, and overall shopping experience;
• Comply with applicable legal, accounting, and tax obligations;
• Protect the security and integrity of our website and services;
• Send marketing and promotional communications only where you have provided your consent, where required by applicable law.

You may withdraw your consent to receive marketing communications at any time by using the unsubscribe link included in our emails or by contacting us at info@klosmo-store.com

We do not sell or rent your personal data.

We may share your personal information only when necessary with:

• Payment service providers, to securely process payments, refunds, and transactions;
• Shipping, courier, and logistics partners, to process and deliver your orders;
• Service providers, including website hosting, IT support, analytics, customer service, and email marketing providers;
• Professional advisers, such as accountants, legal advisers, or other consultants, where necessary for business, legal, or tax purposes;
• Public authorities or regulatory bodies, where disclosure is required by applicable law, regulation, legal process, or governmental request.

Where applicable, these third parties process personal information in accordance with contractual obligations, applicable data protection laws, and the purposes for which the information has been shared.

Our website uses cookies and similar technologies to ensure the proper functioning of the website, improve your browsing experience, analyze website traffic and performance, and, where applicable, personalize content and marketing.

Some cookies are strictly necessary for the operation of the website and cannot be disabled through our cookie settings. Other cookies, such as analytics, preference, and marketing cookies, may be used only where permitted by applicable law and, where required, with your consent.

You can manage your cookie preferences through the cookie consent tool available on our website. You may also disable or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of some parts of the website.

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website uses SSL encryption and secure hosting technologies to help protect information transmitted through the website.

Payment information is processed securely by third-party payment service providers. We do not directly store complete payment card details on our servers. Payment providers apply their own security measures and, where applicable, comply with relevant payment security standards such as PCI DSS.

If you are located in the EU/EEA, you may have the right, subject to applicable data protection laws, to:

• Access the personal data we hold about you;
• Request the correction of inaccurate or incomplete personal data;
• Request the deletion of your personal data, where applicable;
• Request the restriction of the processing of your personal data;
• Object to certain types of processing, including direct marketing;
• Withdraw your consent at any time where processing is based on your consent;
• Request the portability of your personal data, where applicable;
• Lodge a complaint with the competent data protection authority.

To exercise any of these rights, please contact us at info@klosmo-store.com.

We may request additional information where necessary to verify your identity before processing your request.

If you are located outside the EU/EEA, your personal information will be handled in accordance with applicable data protection laws.

Depending on your country or region, you may have additional privacy rights under local law, including the right to access, correct, delete, or restrict the use of your personal information, as well as the right to opt out of certain marketing communications.

Where the GDPR applies to our processing of your personal data, you may also exercise the rights described in Section 6 of this Privacy Policy.

To exercise your rights or if you have any questions about how your personal information is handled, please contact us at info@klosmo-store.com.

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing our services, processing orders, handling customer requests, and complying with our legal, tax, accounting, and regulatory obligations.

The applicable retention period may vary depending on the type of information, the purpose for which it was collected, and any legal requirements that apply.

When personal information is no longer required, we will delete, anonymize, or otherwise securely dispose of it, unless a longer retention period is required or permitted by applicable law.

Our website may contain links to third-party websites, services, or platforms that are not operated or controlled by us.

We are not responsible for the privacy practices, content, or security of these third-party websites. When you visit an external website through a link on our site, your personal information may be collected and processed in accordance with that third party’s own privacy policy.

We encourage you to review the privacy policies of any third-party websites or services you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, legal requirements, or other operational reasons.

The most current version of this Privacy Policy will always be available on our website.

Last updated: 13 September 2026

Where required by applicable law, we may provide additional notice of material changes to this Privacy Policy.

For any questions regarding this Privacy Policy or your personal data, please contact:
info@klosmo-store.com